Digital Immune System – DIS
1. What is a digital immune system?
Digital immune system (DIS) - is a combination of technologies to design, develop, operate and analyze software to reduce business risks. Here's what your business needs to know.
A robust digital immune system helps protect applications and services from unexpected events, such as software bugs or security issues, by making applications resilient. more, helping them recover quickly after incidents.
DIS systems can also help mitigate business continuity risks created when critical applications and services are severely compromised or completely shut down.
“Businesses face unprecedented challenges in ensuring agile operating environments, accelerated digital delivery, and reliable experiences for end-users. ” - Mr. Joachim Herschmann said, Senior Analyst Director at Gartner. “Businesses expect them to be able to respond quickly to volatile market changes and innovate at a rapid pace. And end-users want high performance as well as their transactions and data interacting safely and achieving their expectations.”
2. Why is the digital immune system important?
The digital immune system combines a range of methods and technologies from design, development, automation, operations and software analytics to create superior user experience (UX) and reduce System errors affect business performance. DIS protects applications and services, making them more resilient to recover quickly from failures.
In a recent Gartner survey on overcoming barriers to digital implementation, nearly half of respondents (48%) said the primary goal of their digital investments is to improve customer experience (CX). The DIS system is an extremely important tool to ensure CX is not compromised due to problems from system errors or from other abnormalities, such as software bugs or security incidents.
Gartner expects that by 2025, organizations will invest in building digital immune systems to improve customer satisfaction by reducing downtime by 80%.
3. 6 prerequisites for a strong digital immune system
When building digital immunity, start with a strong vision statement to help align your organization and get your DIS implementation off to a smooth start. share more. Then take into account the following 6 methods and prerequisites:
- Observability: allows software and systems to be closely observed. Integrating observability into applications helps provide the information needed to mitigate reliability and resiliency issues, and by observing user behavior helps improve UX.
- AI-augmented testing: allows businesses to perform software testing activities independently of human intervention. It complements and extends conventional test automation to include planning, initiating, maintaining, and analyzing fully automated tests.
- Chaos engineering: also known as chaos engineering, is the use of experimental testing to detect vulnerabilities and weaknesses in a complex system. If used in a preproduction environment, teams can safely master hands-on practice in a test-first, hands-off approach, then apply the lessons learned. Learning is drawn into routine operations and enhanced production.
- Automated remediation: focuses on building contextual monitoring capabilities and remediation capabilities automatically and directly into the application. This feature helps automatically monitor and automatically fix problems when detecting problems as well as return to normal operating status without the need for operator support. It can also prevent problems by using observability combined with chaos engineering to fix UX errors.
- Site reliability engineering (SRE): also known as reliability management engineering, is a set of principles and practical techniques focused on improving CX and maintainability by leveraging services -level (service level target) to drive the service management process. SRE helps balance the need for speed with stability and risk, while reducing the pressure on development teams to deal with disaster recovery and tech debt, while still keeping the focus on creating an engaging user experience.
- Software supply chain security: or supply chain security software, helps solve the risk of software supply chain attacks. Software bill of materials – SBOM (software bill of materials) supports improving the visibility, transparency, security and integrity of proprietary open-source code in software supply chain. chain. Strong version-control policies, along with the use of trusted content repositories and vendor risk management throughout the life cycle ) will protect the integrity of internal code and external code.
Focus on optimizing CX along with minimizing potential risks. Implementing DIS requires innovative thinking. But by combining practice and technology, it ensures your business can keep complex digital systems running even if they are compromised.
4. In summary:
Digital immune systems create superior CX and UX thanks to better resistance to incidents.
Digital immune systems combine practices and technologies to increase the resilience of products, services and systems.