By 2027, more than 50% of enterprises will use industrial cloud platforms to accelerate their business initiatives.

The landscape of marketing and sales has undergone a revolution thanks to AI technology. Now, generative AI is poised to reshape the perspectives of both B2B and B2C players regarding customer experience, productivity, and growth.Artificial Intelligence (AI) and Machine Learning (ML) consistently expand the horizons of what can be achieved in marketing and sales.

In today’s dynamic business environment, the significance of customer service has risen to a pivotal role in determining success. Customers expect prompt, personalized, and efficient support, and businesses that fail to meet these demands risk losing their competitive edge.This is where the influence of AI comes to the forefront. Embracing AI-driven solutions allows companies not only to improve their customer service capabilities but also to attain enduring business growth. Let’s explore how to embrace the power of AI to enhance customer experience.

By 2026, 70% of organizations that successfully apply applied observability will make decisions quickly, providing a competitive advantage to the target business or information technology (IT) processes.